Syspine phone switch problem

We’re seeing problems from some of our customers on certain Syspine phones. Users see slow data-transfer rates on their computers when the computer is daisy-chained through the phone. The problem doesn’t exist on all phones. We’re trying to find out if this is related to certain batches of phones.

If you’ve seen this problem please post a comment. Better yet, post the MAC address and/or serial number of the phones that are causing the problem. Let us know if you’re pre-SP1 or SP1. We’ll gather all replies and pass them to Syspine.

This entry was posted on Monday, August 11th, 2008 and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
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2 Responses to “Syspine phone switch problem”

  1. Jason Roy on August 11th, 2008 at 11:04 am

    I have experienced this issue. In additon, when I hang up the phone, the cable disconnect notification on the daisy-chained PC will momentarily display. We are running SP1 with the latest FW on the phones.

  2. Jon Wright on February 25th, 2010 at 2:06 pm

    I am having this problem, but heres theres a twist. I noticed a problem, then removed the phone from the equation. everything was fine so i though the phone was a problem. So i took another phone that was working perfectly fine, and same problem… but it is only on this one network connection with this one computer, strange… Again Removing the phone from the equation cures the problem. I have tried different cables and configurations, Only solution i can come up with is to run septrate cables or have seprate switch.

    Model: Syspine IP Phone 310
    Serial: iprjtei19000193
    Running: SP2 (Build 1.21.5017.0)

    Computer: Dell Dimension 9200
    Network Con: Intel(R) 82566DC Gigabit Network Connection
    Router: Linksys RV016

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