NGT Service does not need a static IP address for the RP Base

We’re really liking NGT’s voice service. One thing I’ve heard a few times though is that you need to have a static IP address in order for the traffic-shaping to work properly. This is not true.

What is required is the MAC address of the base unit. The MAC address is used so that when you provision NGT service, the system can pull the correct configuration from NGT’s database. So, if you change your base unit for some reason, be sure to let the good folks at NGT know about the new MAC address prior to configuring NGT service.

This entry was posted on Monday, September 8th, 2008 and is filed under Tips & Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
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One Response to “NGT Service does not need a static IP address for the RP Base”

  1. The Pitfalls of Choosing a Live Operator Answering Service - 123 Blogblog on February 18th, 2010 at 6:35 pm

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