RP Roadmap Published

Here is a screen shot of the roadmap that we saw during the Town Hall meeting with the Response Point team yesterday.

Written on October 31, 2008 | Posted in Featured, General | 14 Comments

New firmware released for AastraLink RP

Aastra has release updated firmware for their AastraLink RP phones.
The new version is 2.1.1_rp.118.
Here’s the release notes with the changes since the last public version (114):
2.1.1_rp.118
-Fix for phone freeze when answering a call as part of a group or attended transfer
-Top 2 programmable keys on the model 6753i RP specifically are now unlocked in the [...]

Written on October 27, 2008 | Posted in Featured, General | Leave a comment

Cross-Vendor backup/restore

We have a customer who wasn’t happy with his Response Point system.  We asked him to try an RP system from a different manufacturer.  When it came time to do the cutover, we were able to successfully backup the original RP config from vendor ‘A’, and restore it to the system on vendor ‘B’, including [...]

Written on October 22, 2008 | Posted in Tips & Tricks | 2 Comments

CMP to exit the Response Point market

I’ve just been told that CMP are no longer going to be reselling the Syspine Response Point system.  In fact they will be exiting the Response Point market with immediate effect.
I would like to thank the team at CMP, especially Jerry Moore, for being a large part of the birth of Response Point, and for [...]

Written on October 6, 2008 | Posted in General | Leave a comment