Cross-Vendor backup/restore

We have a customer who wasn’t happy with his Response Point system.  We asked him to try an RP system from a different manufacturer.  When it came time to do the cutover, we were able to successfully backup the original RP config from vendor ‘A’, and restore it to the system on vendor ‘B’, including voicemail.  Very smooth.

We also checked this approach with the tech dudes on the Microsoft Response Point team.  They were comfortable with this approach, so I’d be comfortable recommending this to other customers in the future.

Bear in mind that any phone-specific customization will not be carried over - it’s just the Response Point config.

This entry was posted on Wednesday, October 22nd, 2008 and is filed under Tips & Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “Cross-Vendor backup/restore”

  1. Khang Nguyen on November 28th, 2008 at 9:11 am

    Anyone have any luck getting bandwidth.com sip trunks to work with Syspine? Microsoft advertise bandwidth.com, but syspine does not support it. Sip trunking in theory is good, but very hard to implement sometimes.

  2. ASwingler on December 1st, 2008 at 8:45 am

    Hello Khang. The syspine supports SIP trunking (and Bandwidth.com) but you need to be on SP1.

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