John Frederiksen talks about Version 2.0
The good folks at Phone+ Magazine have released an interview with John Frederiksen – General Manager for Response Point. He talks about the roadmap and vision that he sees for Response Point, including Version 2.0 which he says will be released in January 2010. This begs the question – will we see another point release mid-year this year?
Frederiksen hints at some rather intriguing ideas that the team may be working on: more SBS integration (will we see RP sold as a software package perhaps?), Unified Communications, and even integration with the flagship Office Communications Server product.
Also in the article, John talks about his two objectives – the first being to deliver a plug-and-play telephony solution for small offices of 10 users or less. We’re seeing success in that space already, of course, but I was wondering if he might be thinking of providing a solution for Micro-businesses – the 1 or 2 person business that makes up the majority of small businesses in the US. The other objective is in the larger 10-50 user segment, which he sees as requiring branch-office connectivity, integrated contact management and other customizations.
Based on this article, I would say that the Response Point team has been strengthened by John’s arrival. John has been a part of the Microsoft landscape for over 15 years – the product will undoubtedly benefit from his experience and the renewed vision that he brings to the team.
For the full article, head on over to Phone+.
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