SP2 White Papers now available
We’ve assembled a selection of White Papers produced by Microsoft that will give you loads of great information regarding Response Point and SP2.
- Response Point SP2 Fact Sheet
- Is Response Point SP2 right for your business?
- Response Point SP2 Features and Benefits Overview
- Network Requirements for Response Point SP2
- Network Connection Considerations for Response Point SP2
- Maintaining Response Point SP2
- Configuring Customizable URLs in Incoming Call Notification Windows
- Deploying and Supporting Response Point SP2 with Windows Small Business Server 2003 R2
Thanks go to ipPhoneShack.com for hosting these documents.


I am trying to get the monitor installed for SP2 on a SBS 2003 installation. In the directions on the website (pdf), it says to download the monitor application from the microsoft website. The only download is for SP1. Not SP2. Can someone clarify how to only install the monitor on my SBS server. I do not want to install the full administrator package on my SBS server. That is not a best practice for me.
Scott Huotari
scott@ccsipro.com
Hi Scott.
You can find the SP2 version of the monitor in the zip-file that contains SP2. Unzip the file you downloaded from Microsoft and you’ll find it in the ‘monitor’ subdirectory.
Andrew.