SP2 AutoAttendant Barge workaround

Microsoft has removed the ability for an inbound caller to interrupt the auto-attendant message by speaking.  We’ve got a workaround for you.

When the customer calls in, if they press “#” and wait a couple of seconds, they can then speak the name of their destination as normal.

This is certainly less useful than the previous behavious, but it’s better than nothing.

Hope this helps!

This entry was posted on Thursday, February 12th, 2009 and is filed under Tips & Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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