SP2 AutoAttendant Barge workaround
Microsoft has removed the ability for an inbound caller to interrupt the auto-attendant message by speaking. We’ve got a workaround for you.
When the customer calls in, if they press “#” and wait a couple of seconds, they can then speak the name of their destination as normal.
This is certainly less useful than the previous behavious, but it’s better than nothing.
Hope this helps!


Leave a Reply