Recovering Aastra RP phones using Web Recovery Mode

Many thanks go to MuKul Nayyar at Wesbell for the following article.
 How to recover the phones in web recovery mode:

Written on February 6, 2009 | Posted in Articles, Tips & Tricks | 1 Comment

John Frederiksen talks about Version 2.0

The good folks at Phone+ Magazine have released an interview with John Frederiksen – General Manager for Response Point.  He talks about the roadmap and vision that he sees for Response Point, including Version 2.0 which he says will be released in January 2010.   This begs the question – will we see another point release [...]

Written on February 2, 2009 | Posted in Articles | Leave a comment

Syspine releases updated ATA firmware

Syspine has released firmware V1.2.12 for the ATA module(s) in their DOS-A50 base unit.
You can download it (along with firmware for their phones) on their download page here.
We recommend that whenever you install updated ATA module firmware, you also update the Syspine Module Page firmware to the latest version (available from the same download location).

Written on December 4, 2008 | Posted in Articles | Leave a comment

Review of “AastraLink RP” (Part 3)

A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 3 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system.
In Part 2 we took a look at the [...]

Written on July 14, 2008 | Posted in Articles, Featured | 3 Comments

Review of “AastraLink RP” (Part 2)

A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 2 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system. Now we’ll take a quick look [...]

Written on July 13, 2008 | Posted in Articles, Featured | 1 Comment

Review of “AastraLink RP” (Part 1)

A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 1 of 3.
On Tuesday of this week, Aastra Telecom released their “AastraLink RP” phone system. We’ve been living with this system for a [...]

Written on July 13, 2008 | Posted in Articles, Featured | 4 Comments

How many lines can Response Point support?

Recently there’s been a lot of confusion among the Response Point community about how many lines from the telephone company that the various Response Point systems can support. 
The Syspine product comes in two versions, one which supports 4 lines and another which supports 8.  As this is not a modular platform there currently is no way [...]

Written on May 22, 2008 | Posted in Articles | 5 Comments

DLink versus Syspine

As of this writing there are only two companies offering products based on Microsoft’s Response Point software.  The first product available on the market was Syspine’s Digital Operator which was quickly followed up by DLink with their version named VoiceCenter.  Within the next few months it is expected that a third manufacturer will emerge in the Response Point market, [...]

Written on May 6, 2008 | Posted in Articles | 2 Comments