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The Microsoft Response Point VAR Council is a group of Partners that were invited early on in the development cycle of Response Point to collectively and periodically meet with the Microsoft management and team to give feedback and direction on Response Point from a Partner’s perspective.
This group held a conference call to discuss the announcements [...]
In an impressively quick response to feedback from Response Point customers, Microsoft has released a new version of Response Point Service Pack 2, which now enables the system administrator to switch on the Auto-Attendant barge-in feature that was removed from the initial SP2 download.
Auto-Attendant Barge is a feature that allows a caller to interrupt the [...]
Microsoft has released Response Point Service Pack 2. It’s immediately available for download from their website.
They have also released a fact sheet detailing the features of SP2 – you can download it from here.
We’ve had a secret version of SP2 for some time – it appears to be a stable release with some useful new [...]
Here is a screen shot of the roadmap that we saw during the Town Hall meeting with the Response Point team yesterday.
Aastra has release updated firmware for their AastraLink RP phones.
The new version is 2.1.1_rp.118.
Here’s the release notes with the changes since the last public version (114):
2.1.1_rp.118
-Fix for phone freeze when answering a call as part of a group or attended transfer
-Top 2 programmable keys on the model 6753i RP specifically are now unlocked in the [...]
Hi folks.
We’re curious to know how many of you would be interested in a T-1 gateway for Response Point, if one were available. Don’t get all excited – we’re not suggesting that we know anything you don’t, but nevertheless we’re interested to know how many of you would use such a device.
A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 3 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system.
In Part 2 we took a look at the [...]
A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 2 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system. Now we’ll take a quick look [...]
A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 1 of 3.
On Tuesday of this week, Aastra Telecom released their “AastraLink RP” phone system. We’ve been living with this system for a [...]
