About this Exam
This exam validates the skills needed to successfully deploy Microsoft Response Point products and services.
Audience Profile
Candidates for this exam are Microsoft Value Added Resellers and Partners who sell and deploy Microsoft Response Point products and services.
The successful candidate will be familiar with Response Point core system features and functionality that are [...]
Written on December 23, 2008 | Posted in
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For those of you that haven’t been there yet, check out Telephonation.com. They have loads of great articles and an active forum.
Be sure to take a look at their Video Vault while you’re over there!
Written on December 11, 2008 | Posted in
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We’re very excited to announce that our Business Directory is now available, right here on RPTricks.com.
The Business Directory is designed to make it easy for Response Point resellers, integrators and installers to advertise their company, and let our readers know that they’re out there.
If you have a business that sells or installs Response Point products, [...]
Written on December 10, 2008 | Posted in
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Microsoft launched their new Response Point site yesterday. Here’s a glimpse:
Richard Spraque from the MS Response Point team blogged:
At last! We have a new web site: the new and improved http://www.microsoft.com/responsepoint is open to the world.
Since the vast majority of customers see Response Point for the first time on our web site, our main goal [...]
Written on November 22, 2008 | Posted in
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This just came from Aastra:
Maintenance release 2.1.1.123 for AastraLink RP™ phones is now available on the AastraLink RP™ website. This release includes both performance and feature enhancements including:
• Improved “Blue button” response time (removing dialtone and ringing for blue button presses)
• CT handset improvements, including visual voicemail notifications
• DTMF support for external IVRs using Early [...]
Written on November 17, 2008 | Posted in
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Aastra has release updated firmware for their AastraLink RP phones.
The new version is 2.1.1_rp.118.
Here’s the release notes with the changes since the last public version (114):
2.1.1_rp.118
-Fix for phone freeze when answering a call as part of a group or attended transfer
-Top 2 programmable keys on the model 6753i RP specifically are now unlocked in the [...]
Written on October 27, 2008 | Posted in
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I’ve just been told that CMP are no longer going to be reselling the Syspine Response Point system. In fact they will be exiting the Response Point market with immediate effect.
I would like to thank the team at CMP, especially Jerry Moore, for being a large part of the birth of Response Point, and for [...]
Written on October 6, 2008 | Posted in
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Exciting news - Rex Backman, from the Response Point team at Microsoft, will be speaking at the SoCal Asterisk User Group meeting in Irvine, CA tomorrow evening (Thu 9/18).
The meeting is free and open to the public.
The meeting is held at Heritage Park Library in Irvine, Ca. The library is located on the north-west corner [...]
Written on September 17, 2008 | Posted in
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TMCNet has interviewed the General Manager of the Response Point team, X.D. Huang.
Check it out here.
Written on August 15, 2008 | Posted in
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Hi folks.
We’re curious to know how many of you would be interested in a T-1 gateway for Response Point, if one were available. Don’t get all excited - we’re not suggesting that we know anything you don’t, but nevertheless we’re interested to know how many of you would use such a device.
Written on August 11, 2008 | Posted in
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