RP Tricks |
- Fun and Games with Microsoft Response Point |
Breaking News! – Syspine have a revised firmware version (1.2.19) for their ATA, that we have been told will resolve the spurious DTMF tone issue that we reported here.
The update has not been released publicly, but you can get it by contacting Syspine Technical Support at 800-713-3386.
An issue has recently surfaced that has highlighted a rather interesting interoperability problem between Syspine base units and Aastra phones.
Word from the MS team about the new SP2 release…
We’ve assembled a selection of White Papers produced by Microsoft that will give you loads of great information regarding Response Point and SP2.
Response Point SP2 Fact Sheet
Is Response Point SP2 right for your business?
Response Point SP2 Features and Benefits Overview
Network Requirements for Response Point SP2
Network Connection Considerations for Response Point SP2
Maintaining Response Point SP2
Configuring Customizable [...]
We have just switched on our Twitter integration. So feel to follow us and give us your feedback over on Twitter – our username is ‘RPTricks’.
Congratulations to Crewe Technologies and their e-commerce division – ipPhoneShack.com for becoming NGT’s Partner of the Year for 2008!
About this Exam
This exam validates the skills needed to successfully deploy Microsoft Response Point products and services.
Audience Profile
Candidates for this exam are Microsoft Value Added Resellers and Partners who sell and deploy Microsoft Response Point products and services.
The successful candidate will be familiar with Response Point core system features and functionality that are [...]
For those of you that haven’t been there yet, check out Telephonation.com. They have loads of great articles and an active forum.
Be sure to take a look at their Video Vault while you’re over there!
We’re very excited to announce that our Business Directory is now available, right here on RPTricks.com.
The Business Directory is designed to make it easy for Response Point resellers, integrators and installers to advertise their company, and let our readers know that they’re out there.
If you have a business that sells or installs Response Point products, [...]
Microsoft launched their new Response Point site yesterday. Here’s a glimpse:
Richard Spraque from the MS Response Point team blogged:
At last! We have a new web site: the new and improved http://www.microsoft.com/responsepoint is open to the world.
Since the vast majority of customers see Response Point for the first time on our web site, our main goal [...]
