AA barge-in is back!

In an impressively quick response to feedback from Response Point customers, Microsoft has released a new version of Response Point Service Pack 2, which now enables the system administrator to switch on the Auto-Attendant barge-in feature that was removed from the initial SP2 download. 
Auto-Attendant Barge is a feature that allows a caller to interrupt the [...]

Official announcement of SP2 from the Microsoft team

Word from the MS team about the new SP2 release…

Features Poll

We’re just finishing up the Aastra RP Review.  While you’re waiting, tell us what you think is the single most important feature that needs to be added to Response Point in a future release.