RP Tricks |
- Fun and Games with Microsoft Response Point |
Here’s an interesting little bug one of our customers just reported.
They’re running SP2 on an Aastra system, but although we’ve not tested with Syspine and D-Link we’re pretty sure this will happen with those systems as well.
The customer uses analog trunks with a hunt group, and when one of their people called their published number [...]
Breaking News! – Syspine have a revised firmware version (1.2.19) for their ATA, that we have been told will resolve the spurious DTMF tone issue that we reported here.
The update has not been released publicly, but you can get it by contacting Syspine Technical Support at 800-713-3386.
An issue has recently surfaced that has highlighted a rather interesting interoperability problem between Syspine base units and Aastra phones.
This just came from Aastra:
Maintenance release 2.1.1.123 for AastraLink RP™ phones is now available on the AastraLink RP™ website. This release includes both performance and feature enhancements including:
• Improved “Blue button” response time (removing dialtone and ringing for blue button presses)
• CT handset improvements, including visual voicemail notifications
• DTMF support for external IVRs using Early [...]
Aastra has release updated firmware for their AastraLink RP phones.
The new version is 2.1.1_rp.118.
Here’s the release notes with the changes since the last public version (114):
2.1.1_rp.118
-Fix for phone freeze when answering a call as part of a group or attended transfer
-Top 2 programmable keys on the model 6753i RP specifically are now unlocked in the [...]
A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 3 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system.
In Part 2 we took a look at the [...]
A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 2 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system. Now we’ll take a quick look [...]
A review of AastraLink RP – a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 1 of 3.
On Tuesday of this week, Aastra Telecom released their “AastraLink RP” phone system. We’ve been living with this system for a [...]
We’ve just received the groovy new Aastra Response Point system for review and testing. As soon as the good folks at Aastra give us the go-ahead we’ll release an in-depth review for you.
We’re also testing some other RP hardware but we can’t tell you about that yet All I can tell you right [...]
More good news! I just found out that we are going to be receiving a pre-release (officially a “beta test”) version of Aastra’s Response Point contender. This is the long-awaited platform which will finally provide a wireless phone to the RP community! I am sure that there will be some sort of [...]
