AA barge-in is back!

In an impressively quick response to feedback from Response Point customers, Microsoft has released a new version of Response Point Service Pack 2, which now enables the system administrator to switch on the Auto-Attendant barge-in feature that was removed from the initial SP2 download. 
Auto-Attendant Barge is a feature that allows a caller to interrupt the [...]

SP2 AutoAttendant Barge workaround

Microsoft has removed the ability for an inbound caller to interrupt the auto-attendant message by speaking.  We’ve got a workaround for you.