RP Tricks |
- Fun and Games with Microsoft Response Point |
About this Exam
This exam validates the skills needed to successfully deploy Microsoft Response Point products and services.
Audience Profile
Candidates for this exam are Microsoft Value Added Resellers and Partners who sell and deploy Microsoft Response Point products and services.
The successful candidate will be familiar with Response Point core system features and functionality that are [...]
Microsoft launched their new Response Point site yesterday. Here’s a glimpse:
Richard Spraque from the MS Response Point team blogged:
At last! We have a new web site: the new and improved http://www.microsoft.com/responsepoint is open to the world.
Since the vast majority of customers see Response Point for the first time on our web site, our main goal [...]
We have a customer who wasn’t happy with his Response Point system. We asked him to try an RP system from a different manufacturer. When it came time to do the cutover, we were able to successfully backup the original RP config from vendor ‘A’, and restore it to the system on vendor ‘B’, including [...]
Here’s a link to an 11 minute video from DLink-TV with Jeff Smith from Microsoft giving an introductory discussion about what Response Point is and the benefits that it offers to small businesses.
http://www.dlinktv.com/?vid=117
Enjoy!
John
The following article was sent to me by one of our readers, Farhan Sabir, a systems engineer at www.cigear.com up north in Ontario, Canada. If any one else wants to submit an article for publication please let us know! We welcome contributions.
John
Recently there’s been a lot of confusion among the Response Point community about how many lines from the telephone company that the various Response Point systems can support.
The Syspine product comes in two versions, one which supports 4 lines and another which supports 8. As this is not a modular platform there currently is no way [...]
As of this writing there are only two companies offering products based on Microsoft’s Response Point software. The first product available on the market was Syspine’s Digital Operator which was quickly followed up by DLink with their version named VoiceCenter. Within the next few months it is expected that a third manufacturer will emerge in the Response Point market, [...]
Under the covers of the Response Point system, the handsets utilize a standard protocol called SIP to communicate across the network with the base station. While Microsoft and the manufacturing vendors have included some proprietary extensions to preclude generic SIP handsets from connecting to the base station it is still possible to take one of [...]
Welcome and thanks to visiting us as we inaugarate our new website dedicated to all things Response Point. Our goal is to become the authoritative site for Microsoft’s Response Point small office phone system by not only acting as a collection point to other resources on the internet but by publishing articles, how-to’s, faqs, and [...]
