RP Tricks |
- Fun and Games with Microsoft Response Point |
The Microsoft Response Point VAR Council is a group of Partners that were invited early on in the development cycle of Response Point to collectively and periodically meet with the Microsoft management and team to give feedback and direction on Response Point from a Partner’s perspective.
This group held a conference call to discuss the announcements [...]
Word from the MS team about the new SP2 release…
We’ve assembled a selection of White Papers produced by Microsoft that will give you loads of great information regarding Response Point and SP2.
Response Point SP2 Fact Sheet
Is Response Point SP2 right for your business?
Response Point SP2 Features and Benefits Overview
Network Requirements for Response Point SP2
Network Connection Considerations for Response Point SP2
Maintaining Response Point SP2
Configuring Customizable [...]
Microsoft has released Response Point Service Pack 2. It’s immediately available for download from their website.
They have also released a fact sheet detailing the features of SP2 – you can download it from here.
We’ve had a secret version of SP2 for some time – it appears to be a stable release with some useful new [...]
About this Exam
This exam validates the skills needed to successfully deploy Microsoft Response Point products and services.
Audience Profile
Candidates for this exam are Microsoft Value Added Resellers and Partners who sell and deploy Microsoft Response Point products and services.
The successful candidate will be familiar with Response Point core system features and functionality that are [...]
Microsoft launched their new Response Point site yesterday. Here’s a glimpse:
Richard Spraque from the MS Response Point team blogged:
At last! We have a new web site: the new and improved http://www.microsoft.com/responsepoint is open to the world.
Since the vast majority of customers see Response Point for the first time on our web site, our main goal [...]
We have a customer who wasn’t happy with his Response Point system. We asked him to try an RP system from a different manufacturer. When it came time to do the cutover, we were able to successfully backup the original RP config from vendor ‘A’, and restore it to the system on vendor ‘B’, including [...]
Here’s a link to an 11 minute video from DLink-TV with Jeff Smith from Microsoft giving an introductory discussion about what Response Point is and the benefits that it offers to small businesses.
http://www.dlinktv.com/?vid=117
Enjoy!
John
The following article was sent to me by one of our readers, Farhan Sabir, a systems engineer at www.cigear.com up north in Ontario, Canada. If any one else wants to submit an article for publication please let us know! We welcome contributions.
John
Recently there’s been a lot of confusion among the Response Point community about how many lines from the telephone company that the various Response Point systems can support.
The Syspine product comes in two versions, one which supports 4 lines and another which supports 8. As this is not a modular platform there currently is no way [...]
