Business Directory now available

We’re very excited to announce that our Business Directory is now available, right here on RPTricks.com.
The Business Directory is designed to make it easy for Response Point resellers, integrators and installers to advertise their company, and let our readers know that they’re out there.
If you have a business that sells or installs Response Point products, [...]

RP Roadmap Published

Here is a screen shot of the roadmap that we saw during the Town Hall meeting with the Response Point team yesterday.

Cross-Vendor backup/restore

We have a customer who wasn’t happy with his Response Point system.  We asked him to try an RP system from a different manufacturer.  When it came time to do the cutover, we were able to successfully backup the original RP config from vendor ‘A’, and restore it to the system on vendor ‘B’, including [...]

CMP to exit the Response Point market

I’ve just been told that CMP are no longer going to be reselling the Syspine Response Point system.  In fact they will be exiting the Response Point market with immediate effect.
I would like to thank the team at CMP, especially Jerry Moore, for being a large part of the birth of Response Point, and for [...]

Rex Backman to speak at SoCal Asterisk User Group

Exciting news - Rex Backman, from the Response Point team at Microsoft, will be speaking at the SoCal Asterisk User Group meeting in Irvine, CA tomorrow evening (Thu 9/18).
The meeting is free and open to the public.  
The meeting is held at Heritage Park Library in Irvine, Ca. The library is located on the north-west corner [...]

X.D. Huang in the news

TMCNet has interviewed the General Manager of the Response Point team, X.D. Huang.
Check it out here.

Review of “AastraLink RP” (Part 3)

A review of AastraLink RP - a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 3 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system.
In Part 2 we took a look at the [...]

Review of “AastraLink RP” (Part 2)

A review of AastraLink RP - a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 2 of 3.
In Part 1 we looked at the hardware that comes with the AastraLink RP system. Now we’ll take a quick look [...]

Review of “AastraLink RP” (Part 1)

A review of AastraLink RP - a Microsoft Response Point phone system.
Note: Because this review is quite lengthy we’ve had to split it up into three posts. This is Part 1 of 3.
On Tuesday of this week, Aastra Telecom released their “AastraLink RP” phone system. We’ve been living with this system for a [...]

Updates and such….

We’ve just received the groovy new Aastra Response Point system for review and testing.  As soon as the good folks at Aastra give us the go-ahead we’ll release an in-depth review for you.
We’re also testing some other RP hardware but we can’t tell you about that yet ;-)  All I can tell you right now [...]