Aastra releases updated firmware for AastraLink RP

This just came from Aastra:
Maintenance release 2.1.1.123 for AastraLink RP™ phones is now available on the AastraLink RP™ website. This release includes both performance and feature enhancements including:
• Improved “Blue button” response time (removing dialtone and ringing for blue button presses)
• CT handset improvements, including visual voicemail notifications
• DTMF support for external IVRs using Early [...]

Asterisk and Syspine Interconnectivity

The following article was sent to me by one of our readers, Farhan Sabir, a systems engineer at www.cigear.com up north in Ontario, Canada.  If any one else wants to submit an article for publication please let us know! We welcome contributions.
John
 

How many lines can Response Point support?

Recently there’s been a lot of confusion among the Response Point community about how many lines from the telephone company that the various Response Point systems can support. 
The Syspine product comes in two versions, one which supports 4 lines and another which supports 8.  As this is not a modular platform there currently is no way [...]

Dial a Response Point handset from a SIP phone

Under the covers of the Response Point system, the handsets utilize a standard protocol called SIP to communicate across the network with the base station. While Microsoft and the manufacturing vendors have included some proprietary extensions to preclude generic SIP handsets from connecting to the base station it is still possible to take one of [...]

Welcome to RPTricks.com

Welcome and thanks to visiting us as we inaugarate our new website dedicated to all things Response Point. Our goal is to become the authoritative site for Microsoft’s Response Point small office phone system by not only acting as a collection point to other resources on the internet but by publishing articles, how-to’s, faqs, and [...]