RP Tricks |
- Fun and Games with Microsoft Response Point |
Syspine has released firmware V1.2.12 for the ATA module(s) in their DOS-A50 base unit.
You can download it (along with firmware for their phones) on their download page here.
We recommend that whenever you install updated ATA module firmware, you also update the Syspine Module Page firmware to the latest version (available from the same download location).
We’re seeing problems from some of our customers on certain Syspine phones. Users see slow data-transfer rates on their computers when the computer is daisy-chained through the phone. The problem doesn’t exist on all phones. We’re trying to find out if this is related to certain batches of phones.
If you’ve seen this [...]
The following article was sent to me by one of our readers, Farhan Sabir, a systems engineer at www.cigear.com up north in Ontario, Canada. If any one else wants to submit an article for publication please let us know! We welcome contributions.
John
Recently there’s been a lot of confusion among the Response Point community about how many lines from the telephone company that the various Response Point systems can support.
The Syspine product comes in two versions, one which supports 4 lines and another which supports 8. As this is not a modular platform there currently is no way [...]
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As of this writing there are only two companies offering products based on Microsoft’s Response Point software. The first product available on the market was Syspine’s Digital Operator which was quickly followed up by DLink with their version named VoiceCenter. Within the next few months it is expected that a third manufacturer will emerge in the Response Point market, [...]
Under the covers of the Response Point system, the handsets utilize a standard protocol called SIP to communicate across the network with the base station. While Microsoft and the manufacturing vendors have included some proprietary extensions to preclude generic SIP handsets from connecting to the base station it is still possible to take one of [...]
